Dispute
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API Reference
Disputes Webhooks

Verifi RDR Webhook Event

6min

Webhook Headers

  • X-Butter-Webhook-Type
    • Value: verifi.rdr
    • Description: The type of webhook event.
  • X-Butter-Webhook-Signature
    • Description: A signed hash of the webhook body used to validate the authenticity. Examples of calculating signature hashes can be found below in the Webhook Signature Code Snippets section.
  • X-Butter-Webhook-Deduplication-ID
    • Description: An Idempotent ID to verify if you have received the same webhook before.
  • X-Butter-Webhook-Created
    • Description: Time webhook was created, additionally used for calculating the signature hash.



Webhook Body

JSON


Field Descriptors

  • case.date
    • Type: string
    • Format: YYYY-MM-DD
    • Description: The date when the Verifi case was opened.
    • Nullable: false
  • case.amount
    • Type: float
    • Description: The disputed amount as reported by the card network.
    • Nullable: false
  • case.currency
    • Type: string
    • Format: ISO-4217
    • Description: The currency of the original transaction as reported by the card network.
    • Nullable: false
  • authorization_code
    • Type: string
    • Description: The authorization code of the original transaction as reported by the card network.
    • Nullable: false
  • acquirer_reference_number
    • Type: string
    • Description: The Acquirer Reference Number (ARN) of the original transaction as reported by the card network.
    • Nullable: false
  • refunded
    • Type: boolean
    • Description: Indicates whether the transaction was refunded by an applied RDR rule.
    • Nullable: false
  • original_transaction.date
    • Type: string
    • Format: YYYY-MM-DD
    • Description: The date of the original transaction as reported by the card network.
    • Nullable: false
  • original_transaction.amount
    • Type: float
    • Description: The amount of the original transaction as reported by the card network.
    • Nullable: false
  • original_transaction.currency
    • Type: string
    • Format: ISO-4217
    • Description: The currency of the original transaction as reported by the card network.
    • Nullable: false
  • card.bin
    • Type: integer
    • Description: The first six to eight digits of the card used to make the transaction as reported by the card network.
    • Nullable: false
  • card.last4
    • Type: integer
    • Description: The last four digits of the card used to make the transaction as reported by the card network.
    • Nullable: false
  • network.merchant_id
    • Type: integer
    • Description: The merchant ID (MID) used during processing of the transaction as reported by the card network.
    • Nullable: false
  • network.scheme
    • Type: string
    • Description: The card network where the transaction was made.
    • Nullable: false
    • Enums:
      • visa
  • network.reason_code
    • Type: string
    • Description: The reason the transaction was disputed as reported by the card network.
    • Enums:
      • 10.4 (Other Fraud - Card Absent Environment)
      • 10.5 (Visa Fraud Monitoring Program)
      • 11.1 (Card Recovery Bulletin)
      • 11.2 (Declined Authorization)
      • 11.3 (No Authorization)
      • 12.1 (Late Presentment)
      • 12.2 (Incorrect Transaction Code)
      • 12.3 (Incorrect Currency)
      • 12.4 (Incorrect Account Number)
      • 12.5 (Incorrect Amount)
      • 12.6.1 (Duplicate processing)
      • 12.6.2 (Paid by other means)
      • 13.1 (Merchandise/Services Not Received)
      • 13.8 (Original Credit Transaction Not Accepted)
      • 13.9 (Non-Receipt of Cash or Load Transaction Value)
      • 13.2 (Cancelled Recurring)
      • 13.3 (Not as Described or Defective Merchandise/Services)
      • 13.4 (Counterfeit Merchandise)
      • 13.5 (Misrepresentation)
      • 13.6 (Credit not processed)
      • 13.7 (Cancelled Merchandise/Services)
    • Nullable: false
  • network.merchant_order_id
    • Type: string
    • Description: The order ID reported to the card network by the processor.
    • Nullable: true
  • network.merchant_category_code
    • Type: integer
    • Description: The Merchant Category Code (MCC) as reported by the card network.
    • Nullable: false
  • psp_transaction
    • Type: object
    • Description: Contains information about the linked transaction in the respective PSP.
    • Nullable: true
  • psp_transaction.type
    • Type: string
    • Description: Type of ID used for linking the disputed transaction to the transaction in the respective PSP.
    • Enums
      • charge
    • Nullable: false
  • psp_transaction.id
    • Type: string
    • Description: The ID linking the disputed transaction to the transaction in the respective PSP.
  • created_at
    • Type: integer
    • Description: A unix timestamp of when the webhook was created.



Webhook Signature Code Snippets

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Updated 09 Dec 2024
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